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About Us

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ABOUT US

ABOUT US

Supplyplcs upholds a simple yet steadfast mission—to provide hard-to-find, high-quality industrial automation spare parts, especially brand-new original (NIB) components. In times when sourcing reliable spare parts can be challenging, Supplyplcs steps in to fill this market gap.

Over the years, we have grown into a trusted global supplier, with operational centers in Xiamen, China, and Hong Kong, China. Our business spans worldwide, serving valued customers primarily in the Middle East, Europe, the United Kingdom, Asia, and the United States.

We specialize in a wide range of products from leading brands, including ABB, Allen-Bradley (AB), GE, Bently Nevada, Siemens, Yokogawa, Honeywell, and more—from automation to control systems, sensors to drives, and everything in between.

Company History

2003–2008: Early History and Growth of Supplyplcs

Supplyplcs was founded in 2003 with a clear mission: to address the global challenge of sourcing obsolete industrial automation spare parts and prevent unnecessary system upgrades caused by equipment obsolescence. In the early years, the company focused on building a reliable supply chain and providing high-quality components to automation users worldwide. By 2006, Supplyplcs achieved its first major breakthrough, securing a significant order valued over USD 500,000, which validated the company’s product quality and service standards. This milestone led to the establishment of formal customer service processes, enhanced quality control systems, and an expanded team of over 20 employees. Between 2006 and 2008, the company experienced rapid growth, with large-volume orders doubling year-on-year. Supplyplcs strengthened its foundation by launching talent development initiatives, recruiting key technical and management personnel, and establishing a structured human resources and incentive system, laying the groundwork for sustainable long-term growth.

2009–2014: Expansion and Global Recognition of Supplyplcs

Between 2009 and 2014, Supplyplcs entered a period of rapid growth and international development. In 2010, as the team grew to over 50 employees, the company relocated to a modern 700-square-meter office equipped with advanced facilities and a dedicated customer experience center, supporting client visits and global collaborations. By 2012, Supplyplcs achieved a major milestone, securing its first multi-million-dollar order valued at USD 3 million, with deployments across more than 20 countries. This project strengthened the company’s international project management capabilities, earned multiple industry certifications, and enhanced its global reputation. From 2012 to 2014, Supplyplcs continued to consolidate its position in existing markets, maintaining an 85% customer retention rate, launching new product lines, obtaining technology patents, and implementing an ERP system along with comprehensive employee training programs. These strategic initiatives solidified the company’s competitive foundation and prepared it for continued international expansion.

2015–2020: Global Expansion and Strategic Growth of Supplyplcs

From 2015 to 2020, Supplyplcs accelerated its international development and strengthened its global presence. By 2016, overseas orders had surged by 150% year-on-year, prompting the company to establish two dedicated foreign trade departments and expand its overseas sales team to over 30 members. With products now reaching more than 100 countries and regions, international operations accounted for over 40% of total business, marking Supplyplcs’ transition from a domestic supplier to a global corporation. In 2018, the company relocated its headquarters to the China World Trade Center, a modern 1,200-square-meter facility equipped with advanced conference rooms and employee amenities. By this time, the team had grown to over 50 experienced professionals, with more than 80% possessing over 10 years of industry experience. Comprehensive business training programs further enhanced product expertise and customer service, contributing to an 80% increase in annual performance and significantly strengthening the company’s brand value on the international stage.

2021–2026: Milestones and Future Vision of Supplyplcs

Between 2021 and 2026, Supplyplcs continued to solidify its position as a leading global supplier of industrial automation spare parts. In 2024, the company celebrated its 20th anniversary, reflecting on two decades of growth from a startup to an enterprise with over 70 employees serving more than 60 countries and regions worldwide. During this period, Supplyplcs held milestone celebrations and developed strategic plans for continued expansion. Looking ahead to 2026 and beyond, the company remains committed to its core principles of quality, reliability, and exceptional customer service. With its “Global Parts Delivery” program, a dedicated team of over 70 professionals, and a proven track record of success, Supplyplcs is well-positioned to expand its influence and drive innovation in the industrial automation and spare parts industry.

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FAQ

BECOME OUR PARTNER

Partner with Supplyplcs and unlock new opportunities in the global industrial automation market. We specialize in providing high-quality, hard-to-find automation spare parts, from sensors and drives to control systems.

By joining our partner network, you gain reliable access to our extensive product portfolio, dedicated support, and efficient logistics, enabling you to meet your customers’ demands with confidence. Together, we can grow your business, expand market reach, and deliver exceptional solutions to clients worldwide.

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